AIMS
They are designed to consider the provider and customer perspectives, and all 3P (profitability, planet, and people) dimensions. They cover various stages of a PSS lifecycle, namely, design, production, sales (or purchase), usage as well as disposal. The set of evaluation criteria has a four-layered hierarchical structure which has 2 perspectives, 5 dimensions, 21 categories, and 94 items in total.
HOW TO USE THE TOOL
- Visualize the PSS model with the PSS board
- Evaluate the PSS model with the PSS evaluation criteria
- Visualize the evaluation result(s) of related PSS model(s) on the category level
RESULTS AND VIEW THE TOOL : https://doi.org/10.1007/978-981-4451-48-2_11
PSS Processes and stages
- Sustainability analysis of the existing PSS (Service strategic analysis/design brief)
- Generation of sustainability oriented ideas for PSS (Service concept design)
- Environmental, socio ethical and economic check (Service concept design, Service detailed design & engineering )
- Documentation for communication of sustainable qualities (Service communication)