AIMS
To design (co-design) and visualize the functioning in time of the system as a set of narratives of both the front-desk (with the clients) and back-stage interactions (between other stakeholders).
HOW TO USEW THE TOOL
TO VIEW AND DOWNLOAD THE TOOL & TOOL GUIDE
PSS Processes and stages
- Analysis of sustainability best practices (Service strategic analysis/design brief)
- Development of S.PSS/Sustainability service concept design (Service concept design)
- S.PSS/Sustainability service detailed design (Service detailed design & engineering)
- Documentation for communication for sustainable quality (Service communication)